Telecalling Executive

23,000 - 45,000 /month

Relaince Nippon Life Insurance

Kandivali (West), Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Telecalling Executive to join our team at RELAINCE NIPPON LIFE INSURANCE. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 23,000 - ₹ 45,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecalling Executive job

What is the eligibility criteria to apply for this Telecalling Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹23000 - ₹45000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Telecalling Executive job?
Ans: This Telecalling Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Telecalling Executive job?
Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., Relaince Nippon Life Insurance.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecalling Executive role?
Ans: There is an immediate opening of 50 Telecalling Executive at Relaince Nippon Life Insurance
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Executive job?
Ans: This Telecalling Executive job has Rotational Shift.