Customer Support Telecalling Executive

12,000 - 19,000 /month

Pandit Hr Health Care Consultancy

Sector-9 Kopar Khairane, Navi Mumbai

0 - 2 years Experience in Customer Support / TeleCaller

4 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type: Healthcare

12th Pass and above

All genders

6 days working | Flexible Shift

Job Description

We are looking for a Telecalling Executive to join our team at Pandit Hr Health Care Consultancy. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹12,000 - ₹19,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Telecalling Executive job

What skills and experience do you need for this Customer Support Telecalling Executive job?
Ans : To apply for this Customer Support Telecalling Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 0-2 years of experience.
What salary is offered for this Customer Support Telecalling Executive job?
Ans : The salary for this Customer Support Telecalling Executive job ranges between ₹12,000-₹19,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-9 Kopar Khairane, Mumbai.
How many openings are available for this position?
Ans : There are 4 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Telecalling Executive job is open for both male and female candidates.
What does the role of Customer Support Telecalling Executive involve?
Ans : As a Customer Support Telecalling Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Telecalling Executive job is located in Sector-9 Kopar Khairane, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling along with 0-2 years of experience is ideal for this Customer Support Telecalling Executive job.
Why should you apply for this Customer Support Telecalling Executive job?
Ans : This Customer Support Telecalling Executive job offers a salary between ₹12,000-₹19,000 per month. This is a Full Time opportunity and has 4 openings available.