Telecalling Executive

10,000 - 12,000 /month

Morphil Pharmaceutical Private Limited

Kasba, Kolkata

0 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Healthcare

Languages: Hindi, Bengali

Graduate and above

All genders

5 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Telecalling Executive to join our team at Morphil Pharmaceutical Private Limited. The role offers ₹10000 - ₹12000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Telecalling Executive job

What skills and experience do you need for this Telecalling Executive job?
Ans : To apply for this Telecalling Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-3 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹12,000 per month in this Telecalling Executive position.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kasba, Kolkata.
How many vacancies are there for this Telecalling Executive job?
Ans : There is 1 vacancy for this Telecalling Executive role.
Is this job open for all genders?
Ans : Yes, this Telecalling Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecalling Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Telecalling Executive position is Kasba, Kolkata.
Who is the right fit for this Telecalling Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-3 years of experience is the right fit for this Telecalling Executive job.
What makes this Telecalling Executive job a good opportunity?
Ans : This Telecalling Executive job is a good opportunity as it offers a salary between ₹10,000-₹12,000 per month. This is a Full Time job and has 1 openings.