Telecalling Executive

20,000 - 50,000 /month

Lakshit Software And Services

Mira Road, Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

Replies in 24hrs

15 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Software & IT Services

Languages: Hindi

All Education levels

All genders

5 days working | Day Shift

Job Benefits: Insurance

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Executive to join our team at Lakshit Software And Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹20000 - ₹50000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecalling Executive job

What is the eligibility criteria to apply for this Telecalling Executive job?
Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹50000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Telecalling Executive job?
Ans: This Telecalling Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Telecalling Executive job?
Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., Lakshit Software And Services.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecalling Executive role?
Ans: There is an immediate opening of 15 Telecalling Executive at Lakshit Software And Services
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Executive job?
Ans: This Telecalling Executive job has Day Shift.