Customer Support Telecalling Executive

11,000 - 24,000 /month*

International Holidays Club Private Limited

Jadavpur, Kolkata

₹10,000 incentives included

0 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi, Bengali

10th Pass and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Executive to join our team at International Holidays Club Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 11,000 - ₹ 14,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Telecalling Executive job

Can freshers or experienced candidates apply for this Customer Support Telecalling Executive role?
Ans : Candidates who have a 10th Pass and above qualification with 0-5 years of experience can apply for this Customer Support Telecalling Executive role.
How much can you earn in this position?
Ans : You can earn between ₹11,000-₹24,000 per month in this Customer Support Telecalling Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jadavpur, Kolkata.
How many vacancies are there for this Customer Support Telecalling Executive job?
Ans : There are 2 vacancies for this Customer Support Telecalling Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification and 0-5 years of experience are eligible to apply for this Customer Support Telecalling Executive role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Support Telecalling Executive, you will work on skills like Domestic Calling.
What is the job location for this position?
Ans : The job location for this Customer Support Telecalling Executive position is Jadavpur, Kolkata.
Who is the right fit for this Customer Support Telecalling Executive job?
Ans : A candidate having skills like Domestic Calling with 0-5 years of experience is the right fit for this Customer Support Telecalling Executive job.
What makes this Customer Support Telecalling Executive job a good opportunity?
Ans : This Customer Support Telecalling Executive job is a good opportunity as it offers a salary between ₹11,000-₹24,000 per month. This is a Full Time job and has 2 openings.