Customer Support Telecalling Executive

25,000 - 28,000 /month

Gsw Facility Management Private Limited

Thane West, Thane

1 - 6+ years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: Automobile

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Key Responsibilities

Make outbound calls to customers for vehicle service reminders.
Inform customers about service offers, promotions, and packages.
Book service appointments and coordinate with the service team.
Handle customer queries related to vehicle servicing.
Maintain customer records and follow-up details in the CRM system.
Escalate complex issues to the Team Leader or Service Manager.
Ensure excellent customer service and professional communication.
Achieve daily call and appointment booking targets.

Required Skills

Telecalling / Customer Service
Outbound Calling
Appointment Scheduling
Customer Follow-up
Good Communication Skills (Hindi, English & Marathi)
Customer Relationship Management (CRM)
Basic Computer Knowledge (MS Office)
Telephone Etiquette
Customer Handling
Follow-up & Coordination

Preferred Background

Candidates with experience in Automobile Service Calling, Service Reminder Calls, Customer Care, Service Booking, or After-Sales Support will be preferred.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Telecalling Executive job

What qualifications and experience are required for this Customer Support Telecalling Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Telecalling Executive job ranges between ₹25,000-₹28,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Telecalling Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Telecalling Executive job is located in Thane West, Mumbai.
Why should you apply for this Customer Support Telecalling Executive job?
Ans : This Customer Support Telecalling Executive job offers a salary between ₹25,000-₹28,000 per month. This is a Full Time opportunity and has 5 openings available.