Customer Care Executive

25,000 - 40,000 /month

Thane West, Thane

1 - 6 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

International Calling

Query Resolution

Job Highlights

10th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Medical Benefits

Job Description

Job Title: Customer Support Specialist (International Voice Process)

Quick Highlights

• Salary: Up to ₹40,000 In-Hand per month (Based on experience)

• Location: Thane, Maharashtra (Work from Office)

• Shift: Fixed US Night Shift

• Transport: One-way cab facility provided

• Working Days: 5 Days a week (Rotational weekly offs)

### About the Role

We are looking for dynamic, well-spoken Customer Support Specialists to join our international voice process. In this role, you will interact directly with global customers, addressing inquiries, resolving issues, and delivering a world-class service experience. If you love solving problems and possess seamless English communication skills, this is the perfect place to grow your career.

### What You Will Do

• Handle inbound/outbound customer queries from international clients with professionalism and empathy.

• Provide accurate solutions and guide customers through troubleshooting steps or account requests.

• Maintain a high level of customer satisfaction by resolving issues effectively on the first call.

• Log and update accurate interaction details into our CRM database.

### Who We Are Looking For

• Communication: Exceptional verbal and written English communication skills (Fluent/Advanced proficiency).

• Education: HSC / Undergraduates / Graduates can apply.

• Experience:

• Freshers with top-tier English communication skills are welcome!

• 1+ Year of International BPO experience is highly appreciated and will be given salary preference.

• Flexibility: Comfortable working in consistent night shifts and aligning with US business hours.

• Availability: Immediate joiners preferred.

Perks & Benefits

• Competitive in-hand salary (up to ₹40K) + performance-based incentives.

• Safe and reliable one-way cab facility for your commute.

• Standard PF, ESIC, or medical insurance benefits.

• Excellent internal growth opportunities to move into leadership roles.

## How to Apply

If you fit the criteria and are ready to advance your career, share your updated resume over WhatsApp or Call our HR team directly:

Contact Person: 8824704654

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Care Executive job

What are the eligibility criteria for this Customer Care Executive job?
Ans : Candidates should have a 10th Pass and above qualification with 1-6 years of experience and skills like International Calling, Query Resolution for this Customer Care Executive job offered by Na in Thane West, Mumbai.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹25,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Thane West, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling, Query Resolution along with 1-6 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹25,000-₹40,000 per month. This is a Full Time opportunity and has 50 openings available.