Telecalling Executive

16,000 - 18,000 /month

Dharitri Infraventure Private Limited

Sector V - Salt Lake, Kolkata

2 - 4 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Real Estate

Languages: Hindi, Bengali

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Executive to join our team at Dharitri Infraventure Private Limited. The role offers ₹16000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to Real Estate. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 2 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 4 years of experience.

More about this Telecalling Executive job

What are the eligibility criteria for this Telecalling Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 2-4 years of experience and skills like Computer Knowledge, Query Resolution for this Telecalling Executive job offered by Dharitri Infraventure Private Limited in Sector V - Salt Lake, Kolkata.
What salary is offered for this Telecalling Executive job?
Ans : The salary for this Telecalling Executive job ranges between ₹16,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 2-4 years of experience can apply for this Telecalling Executive job. Only female candidates can apply.
What does the role of Telecalling Executive involve?
Ans : As a Telecalling Executive, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecalling Executive job is located in Sector V - Salt Lake, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 2-4 years of experience is ideal for this Telecalling Executive job.
Why should you apply for this Telecalling Executive job?
Ans : This Telecalling Executive job offers a salary between ₹16,000-₹18,000 per month. This is a Full Time opportunity and has 1 openings available.