We are looking for a Insurance Advisor to join our team at Bajaj Life. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Life Insurance. The role offers ₹15,000 - ₹30,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.
More about this Insurance Advisor job
Can freshers or experienced candidates apply for this Insurance Advisor role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Insurance Advisor role.
What salary is offered for this Insurance Advisor job?
Ans : The salary for this Insurance Advisor job ranges between ₹15,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Insurance Advisor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Action area 1A, Kolkata.
How many vacancies are there for this Insurance Advisor job?
Ans : There are 10 vacancies for this Insurance Advisor role.
Is this job open for all genders?
Ans : Yes, this Insurance Advisor job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Insurance Advisor position is Action area 1A, Kolkata.
What makes this Insurance Advisor job a good opportunity?
Ans : This Insurance Advisor job is a good opportunity as it offers a salary between ₹15,000-₹30,000 per month. This is a Full Time job and has 10 openings.