Telecalling Executive

20,000 - 65,000 /month*

Anupama Enterprises

Field job

Andheri (East), Mumbai

₹40,000 incentives included

Freshers in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Contract

Job Highlights

Industry Type: Logistics

All Education levels

Males Only

09:00 AM - 06:00 PM | 6 days working | Rotational Shift

Job Benefits: Insurance

Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Telecalling Executive to join our team at Anupama Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Logistics. The role offers ₹ 20,000 - ₹ 65,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecalling Executive job

Can freshers or experienced candidates apply for this Telecalling Executive role?
Ans : Candidates who have All Education levels can apply for this Telecalling Executive role.
What salary is offered for this Telecalling Executive job?
Ans : The salary for this Telecalling Executive job ranges between ₹20,000-₹65,000 per month.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Andheri (East), Mumbai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels can apply for this Telecalling Executive role. No prior experience is required.
Where is this job located?
Ans : This Telecalling Executive job is located in Andheri (East), Mumbai.
Why should you apply for this Telecalling Executive job?
Ans : This Telecalling Executive job offers a salary between ₹20,000-₹65,000 per month. This is a Full Time opportunity and has 50 openings available.