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Customer Support Telecalling Executive

salary 15,000 - 20,000 /month
company-logo
job companyAadhyaa Facility Management Private Limited
job location Mahalakshmi Layout, Bangalore
job experience6 - 24 months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Telecalling Executive to join our team at Aadhyaa Facility Management Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Service. The role offers ₹15,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Telecalling Executive job

  1. Who is eligible to apply for this Customer Support Telecalling Executive job at Aadhyaa Facility Management Private Limited?
    Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge, Domestic Calling for this Customer Support Telecalling Executive job offered by Aadhyaa Facility Management Private Limited.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹20,000 per month in this Customer Support Telecalling Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Mahalakshmi Layout, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 1-2 years of experience can apply for this Customer Support Telecalling Executive job. Only female candidates can apply.
  7. What work will you do in this role?
    Ans : As a Customer Support Telecalling Executive, you will work on skills like Computer Knowledge, Domestic Calling.
  8. Where is this job located?
    Ans : This Customer Support Telecalling Executive job is located in Mahalakshmi Layout, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-2 years of experience is ideal for this Customer Support Telecalling Executive job.
  10. Why should you apply for this Customer Support Telecalling Executive job?
    Ans : This Customer Support Telecalling Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Contact Person

Priyanka Pandey

Interview Address

Rajajinagar 1st block, Rajaji Nagar, Bangalore
Posted 11 hours ago
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