jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Support Telecalling Assistant

salary 7,000 - 10,000 /month
company-logo
job companyRl Consumer Services Private Limited
job location Sodepur, Kolkata
job experience1 - 6+ years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: B2C Sales
qualification
All Education levels
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
Register to check if you’re a match!navigation-arrow

Job Description

We are looking for a Telecalling Assistant to join our team at Rl Consumer Services Private Limited. The role offers ₹ 7,000 - ₹ 10,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Telecalling Assistant job

  1. Who is eligible to apply for this Customer Support Telecalling Assistant job at Rl Consumer Services Private Limited?
    Ans : Candidates should have All Education levels and skills like Computer Knowledge, Query Resolution for this Customer Support Telecalling Assistant job offered by Rl Consumer Services Private Limited.
  2. How much can you earn in this position?
    Ans : You can earn between ₹7,000-₹10,000 per month in this Customer Support Telecalling Assistant position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Assistant job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sodepur, Kolkata.
  5. How many vacancies are there for this Customer Support Telecalling Assistant job?
    Ans : There are 10 vacancies for this Customer Support Telecalling Assistant role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 1-7 years of experience are eligible to apply for this Customer Support Telecalling Assistant role. Only female candidates are eligible.
  7. What work will you do in this role?
    Ans : As a Customer Support Telecalling Assistant, you will work on skills like Computer Knowledge, Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Telecalling Assistant position is Sodepur, Kolkata.
  9. Who is the right fit for this Customer Support Telecalling Assistant job?
    Ans : A candidate having skills like Computer Knowledge, Query Resolution with 1-7 years of experience is the right fit for this Customer Support Telecalling Assistant job.
  10. What makes this Customer Support Telecalling Assistant job a good opportunity?
    Ans : This Customer Support Telecalling Assistant job is a good opportunity as it offers a salary between ₹7,000-₹10,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 7000 - ₹ 10000

Contact Person

Nandi
Posted 20 hours ago

Other Popular Jobs in Kolkata

Other Popular Jobs

Trending Jobs

similar jobs

Apply to similar jobs

Customer Support Field Executive

arrow
₹ 10,000 - 13,000 per month
Rl Consumer Services Private Limited
Sodepur, Kolkata (Field job)
Skills: Domestic Calling, Computer Knowledge, Other INDUSTRY, Query Resolution, ,
50 Openings

Telecaller

arrow
₹ 15,000 - 18,000 per month
S A Enterprises
Work from home
Skills: Query Resolution, Domestic Calling
New
25 Openings

Telecaller

arrow
₹ 10,000 - 15,000 per month
Anal Business India
Work from home
Freshers in Customer Support / TeleCaller
New
99 Openings
High DemandHigh Demand
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates
Job Hai > Jobs in Kolkata > Customer Support / TeleCaller Jobs in Kolkata > Telecalling Assistant