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Telecaller

salary 10,000 - 20,000 /month
company-logo
job companyGen Z Enterprise
job location Work from home
job experience1 - 5 years Experience in Customer Support / TeleCaller
25 Openings
work_from_home Work From Home
full_part_time Full Time/Part Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Medical Benefits
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Internet Connection, PAN Card, Aadhar Card, DRA Certificate, CCSS Certificate, CCRM Certificate

Job Description

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Telecaller job

  1. What skills and experience do you need for this Telecaller job?
    Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller job ranges between ₹10,000-₹20,000 per month. This is a Both job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What are the key responsibilities of this Telecaller job?
    Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Telecaller job is located in Dum Dum, Kolkata.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience is ideal for this Telecaller job.
  10. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹10,000-₹20,000 per month. This is a Both opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 15000

Regional Languages

Hindi

Contact Person

Sadhana

Interview Address

Dum Dum, Dum Dum, Kolkata
Posted a day ago
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