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Telecalling Assistant

salary 14,000 - 18,000 /month*
company-logo
job companyNextstep Consultingg
job location Kalyan nagar, Bangalore
incentive₹3,000 incentives included
job experience6 - 12 months Experience in Customer Support / TeleCaller
Replies in 24hrs
15 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Education
sales
Languages: Hindi, Kannada
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Aadhar Card, Bank Account
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Job Description

We are looking for a Telecalling Assistant to join our team Nextstep consulting. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹14000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecalling Assistant job

  1. What is the eligibility criteria to apply for this Telecalling Assistant job?
    Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹14000 - ₹18000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Telecalling Assistant job?
    Ans: This Telecalling Assistant job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecalling Assistant job?
    Ans: No, there is no fee applicable for applying this Telecalling Assistant job and during the employment with the company, i.e., Nextstep Consultingg.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecalling Assistant role?
    Ans: There is an immediate opening of 15 Telecalling Assistant at Nextstep Consultingg
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecalling Assistant job?
    Ans: This Telecalling Assistant job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 18000

Regional Languages

Kannada, Hindi

English Proficiency

Yes

Contact Person

Stalin

Interview Address

430, 5th A Cross Rd, HRBR Layout 2nd Block, Kalyan Nagar, Bengaluru, Karnataka 560043
Posted a day ago
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Job Hai > Jobs in Bangalore > Customer Support / TeleCaller Jobs in Bangalore > Telecalling Assistant