Telecalling Assistant

12,000 - 28,000 /month*

Dieoz

Model Town, Ludhiana

₹3,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

Replies in 24hrs

1 Opening

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: B2C Sales

Languages: Hindi, Punjabi

All Education levels

Females Only

6 days working | Rotational Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits

Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Assistant to join our team at Dieoz. The role offers ₹12,000 - ₹28,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecalling Assistant job

What skills and experience do you need for this Telecalling Assistant job?
Ans : To apply for this Telecalling Assistant job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹28,000 per month in this Telecalling Assistant position.
What shift and timings does this job follow?
Ans : This Telecalling Assistant job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Model Town, Ludhiana.
How many vacancies are there for this Telecalling Assistant job?
Ans : There is 1 vacancy for this Telecalling Assistant role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-1 years of experience are eligible to apply for this Telecalling Assistant role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Telecalling Assistant, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Telecalling Assistant position is Model Town, Ludhiana.
Who is the right fit for this Telecalling Assistant job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution with 0-1 years of experience is the right fit for this Telecalling Assistant job.
What makes this Telecalling Assistant job a good opportunity?
Ans : This Telecalling Assistant job is a good opportunity as it offers a salary between ₹12,000-₹28,000 per month. This is a Full Time job and has 1 openings.