Job Description – NGO Outbound Calling Executive
We are looking for a motivated and compassionate Outbound Calling Executive to support our NGO fundraising and awareness campaigns.
Key Responsibilities:
Make outbound calls to potential donors/supporters.
Explain NGO’s mission, projects, and ongoing social initiatives.
Generate interest and encourage donations/support in a respectful manner.
Handle objections politely and maintain positive communication.
Maintain accurate records of calls, responses, and follow-ups.
Work towards achieving weekly/monthly calling targets.
Requirements:
Good communication skills in Hindi and/or English.
Polite, confident, and persuasive speaking ability.
Basic understanding of telecalling or customer interaction preferred.
Passion for social work and NGO activities is an advantage.
Freshers and experienced candidates both can apply.
Work Environment:
Ethical calling process focused on awareness and support building.
Supportive team environment with training provided.