Key Responsibilities:
Make outbound calls to potential customers and follow up with leads.
Handle incoming calls and respond to customer queries professionally.
Explain products and services clearly to customers.
Maintain regular follow-ups with interested customers.
Generate leads and assist in converting inquiries into customers.
Maintain accurate records of calls, leads, and customer information.
Coordinate with the sales/team members when required.
Achieve daily and monthly calling and conversion targets.
Maintain professional communication and good relationships with customers.
Maintain confidentiality of customer and company information.