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Email & Chat Support Executive

salary 24,000 - 28,000 /month
company-logo
job companyKamya Help Line Services Private Limited
job location Work from home
job experienceFreshers in Customer Support / TeleCaller
10 Openings
work_from_home Work From Home
full_part_time Full Time/Part Time

Skills Required

Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
All Education levels
gender
All genders
jobShift
6 days working | Flexible Shift
star
Job Benefits: Insurance, PF
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Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Email & Chat Support Executive to join our team at Kamya Help Line Services Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 24,000 - ₹ 28,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Email & Chat Support Executive job

  1. What skills and experience do you need for this Email & Chat Support Executive job?
    Ans : To apply for this Email & Chat Support Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along.
  2. What is the salary and job type for this role?
    Ans : The salary for this Email & Chat Support Executive job ranges between ₹24,000-₹28,000 per month. This is a Both job.
  3. What shift and timings does this job follow?
    Ans : This Email & Chat Support Executive job follows a Flexible shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Email & Chat Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Email & Chat Support Executive job?
    Ans : As a Email & Chat Support Executive, key responsibilities include skills like Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Email & Chat Support Executive job is located in Ashok Vihar, Ranchi.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along is ideal for this Email & Chat Support Executive job.
  10. Why should you apply for this Email & Chat Support Executive job?
    Ans : This Email & Chat Support Executive job offers a salary between ₹24,000-₹28,000 per month. This is a Both opportunity and has 10 openings available.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Insurance

Skills Required

Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Flexible

Contract Job

No

Salary

₹ 24000 - ₹ 28000

Regional Languages

Hindi

Contact Person

Sudhir kumar
Posted 8 hours ago
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