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Telecaller Outbound

salary 15,000 - 40,000 /month*
company-logo
job companyHdfc Life Insurence
job location Rajaji Nagar, Bangalore
incentive₹20,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
50 Openings
Incentives included
full_time Full Time
contract Contract

Job Highlights

sales
Industry Type: Health/ Term Insurance
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Telecaller Outbound to join our team at Hdfc Life Insurence. The role offers ₹ 15,000 - ₹ 40,000 and involves managing customer calls, delivering outstanding customer service related to Health/ Term Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller Outbound job

  1. Can freshers or experienced candidates apply for this Telecaller Outbound role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Telecaller Outbound role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹40,000 per month in this Telecaller Outbound position.
  3. What shift and timings does this job follow?
    Ans : This Telecaller Outbound job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Rajaji Nagar, Bangalore.
  5. How many vacancies are there for this Telecaller Outbound job?
    Ans : There are 50 vacancies for this Telecaller Outbound role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller Outbound job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Telecaller Outbound position is Rajaji Nagar, Bangalore.
  8. What makes this Telecaller Outbound job a good opportunity?
    Ans : This Telecaller Outbound job is a good opportunity as it offers a salary between ₹15,000-₹40,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Shift

Day

Contract Job

Yes

Salary

₹ 15000 - ₹ 40000

Contact Person

Devaraj NR
Posted 9 hours ago
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