Telecaller Outbound

14,000 - 22,000 /month

Fast And Direct Services

Thane West, Mumbai

Freshers in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: B2C Sales

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Telecaller Outbound to join our team at Fast And Direct Services. The role offers ₹14000 - ₹22000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller Outbound job

Can freshers or experienced candidates apply for this Telecaller Outbound role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Telecaller Outbound role.
What salary is offered for this Telecaller Outbound job?
Ans : The salary for this Telecaller Outbound job ranges between ₹14,000-₹22,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller Outbound job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many vacancies are there for this Telecaller Outbound job?
Ans : There are 25 vacancies for this Telecaller Outbound role.
Is this job open for all genders?
Ans : Yes, this Telecaller Outbound job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Telecaller Outbound position is Thane West, Mumbai.
What makes this Telecaller Outbound job a good opportunity?
Ans : This Telecaller Outbound job is a good opportunity as it offers a salary between ₹14,000-₹22,000 per month. This is a Full Time job and has 25 openings.