We are looking for a Telecaller Outbound to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹20000 - ₹50000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.
More about this Telecaller Outbound job
What is the eligibility criteria to apply for this Telecaller Outbound job?
Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹40000 per month + Incentives that depends on your interview. It's a Full Time job in Chandigarh.
How many working days are there for this Telecaller Outbound job?
Ans: This Telecaller Outbound job will have 6 working days.
Are there any charges applicable while applying or joining this Telecaller Outbound job?
Ans: No, there is no fee applicable for applying this Telecaller Outbound job and during the employment with the company, i.e., Digiperform Digital Career Academy.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller Outbound role?
Ans: There is an immediate opening of 3 Telecaller Outbound at Digiperform Digital Career Academy
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller Outbound job?
Ans: This Telecaller Outbound job has Day Shift.
Candidates can call HR for more info.
Read More
Other Details
Incentives
No
No. Of Working Days
6
Skills Required
Computer Knowledge
Shift
Day
Contract Job
No
Salary
₹ 20000 - ₹ 50000
Regional Languages
Hindi
English Proficiency
Yes
Contact Person
Deepti
Posted 10+ days ago
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