Telecaller

salary 10,000 - 12,000 /month
company-logo
job companyWorldover Marine Shipping Services Private Limited
job location Durgapura, Jaipur
job experience6 - 12 months Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Education
sales
Languages: Hindi, Punjabi
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
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Aadhar Card

Job Description

We are looking for a Telecaller to join our team at Worldover Marine Shipping Services Private Limited. The role offers ₹10000 - ₹12000 and involves managing customer calls, delivering outstanding customer service related to [••industry_label••]. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

  1. What is the eligibility criteria to apply for this Telecaller job?
    Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹10000 - ₹12000 per month that depends on your interview. It's a Full Time job in Jaipur.
  3. How many working days are there for this Telecaller job?
    Ans: This Telecaller job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecaller job?
    Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Worldover Marine Shipping Services Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecaller role?
    Ans: There is an immediate opening of 5 Telecaller at Worldover Marine Shipping Services Private Limited
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecaller job?
    Ans: This Telecaller job has Day Shift.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Salary

₹ 10000 - ₹ 12000

Regional Languages

Hindi, Punjabi

English Proficiency

Yes

Contact Person

Bhavna Sharma

Interview Address

E-42, Gokul Vatika , JLN Marg , Opp. Patrika Gate, Near Jawahar Circle, Jaipur
Posted 10+ days ago
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