centers on maintaining customer satisfaction and building strong client relationships. Key responsibilities include handling inquiries and complaints, managing accounts, providing customer support, and serving as a liaison between the customer and the company. This role often involves verbal and written communication, problem-solving, and working with CRM software. Core responsibilitiesCustomer communication: Greet, assist, and build relationships with customers, often handling inquiries via phone and email. Issue resolution: Address and resolve customer complaints, disputes, and issues, often coordinating with internal departments. Account management: Maintain and update customer accounts, and in some cases, handle billing and payments. Customer support: Provide excellent customer service throughout the sales and after-sales process. Data management: Use company databases and CRM systems to manage customer information and track interactions. Business development: Identify new business opportunities and gather information from clients. Key skills and qualificationsCommunication: Excellent verbal and written communication skills are essential. Interpersonal skills: Ability to build rapport, listen actively, and handle clients professionally.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.
More about this Customer Relationship Executive job
What is the eligibility criteria to apply for this Customer Relationship Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹25000 per month that depends on your interview. It's a Full Time job in Jaipur.
How many working days are there for this Customer Relationship Executive job?
Ans: This Customer Relationship Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Executive job?
Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., Align Consultant Groups.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Executive role?
Ans: There is an immediate opening of 10 Customer Relationship Executive at Align Consultant Groups
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Executive job?
Ans: This Customer Relationship Executive job has Day Shift.
Candidates can call HR for more info.
Read More
Other Details
No. Of Working Days
6
Skills Required
Computer Knowledge, Domestic Calling, International Calling
Shift
Day
Salary
₹ 14000 - ₹ 25000
Regional Languages
Hindi
English Proficiency
Yes
Contact Person
Laxmi
Interview Address
Mahapura, Jaipur
Posted 10+ days ago
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