Telecaller

Job Title:

Telecaller – Digital Marketing Services

Job Description:

We are seeking a motivated and customer-focused Telecaller to join our digital marketing team. The ideal candidate will be responsible for generating leads, explaining digital marketing services (such as SEO, Social Media Marketing, Google Ads, etc.), scheduling meetings, and supporting the sales team. This role requires excellent communication skills, persuasive selling ability, and a good understanding of digital marketing solutions.

Key Responsibilities (KRAs):

1. Lead Generation & Calling

• Make outbound calls to potential clients to introduce the company’s digital marketing services.

• Build and maintain a database of leads through telecalling, online research, and referrals.

• Follow up on leads and inquiries promptly to convert them into opportunities.

2. Client Engagement & Communication

• Explain the benefits and features of digital marketing services (SEO, PPC, Social Media, Website Development, etc.) in simple terms.

• Handle client questions and objections professionally and persuasively.

• Maintain excellent customer service standards to ensure client satisfaction.

3. Appointment Scheduling

• Coordinate with the sales/marketing team to schedule meetings and demos with qualified leads.

• Ensure proper follow-ups with clients to maximize conversion opportunities.

4. Sales Support

• Share details of interested leads with the business development team for closure.

• Assist in meeting sales targets through consistent lead generation and conversion efforts.

5. Reporting & Documentation

• Maintain daily call logs, follow-up records, and lead status reports.

• Provide weekly and monthly reports to the manager on lead conversion rates and call performance.

6. Market Research

• Collect and document customer information, needs, and preferences.

• Share market feedback to improve marketing strategies and campaign effectiveness.

Skills & Qualifications:

• Proven experience as a telecaller, telemarketer, or customer support executive.

• Strong communication and persuasive selling skills.

• Basic knowledge of Digital Marketing services (SEO, PPC, Social Media, etc.) is an advantage.

• Proficient in MS Office/CRM software.

• Ability to work under targets and meet deadlines.

• Good organizational and multitasking abilities.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Ghaziabad.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., WEBROUTE TECHNOLOGY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 2 Telecaller at WEBROUTE TECHNOLOGY
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.