Hiring: Telecaller – Collections & Recovery (BPO)
Job Location: Bangalore
Job Type: Full-time | On-site
Eligibility
Freshers: Graduation mandatory
Experienced: 2nd PUC / Graduation
Experience in telesales / customer support / collections preferred.
Languages Required
English (Mandatory)
Hindi (Mandatory)
Key Responsibilities
Make outbound calls to customers with pending dues
Follow up and convince customers for timely payments
Negotiate repayment plans and resolve customer queries
Maintain accurate call and payment follow-up records
Escalate unresolved cases to seniors when required
Achieve daily/weekly collection targets
Required Skills
Strong communication skills in English & Hindi
Good convincing and negotiation skills
Target-oriented and disciplined approach
Ability to handle customers professionally