We are looking for a International Customer Support Executive to join our team at Bpo. The role offers ₹19,500 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.
अन्य डिटेल्स
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.
More about this International Customer Support Executive job
Can freshers or experienced candidates apply for this International Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-6 years of experience can apply for this International Customer Support Executive role.
What salary is offered for this International Customer Support Executive job?
Ans : The salary for this International Customer Support Executive job ranges between ₹19,500-₹25,000 per month.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Rotational shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this International Customer Support Executive job?
Ans : There are 25 vacancies for this International Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this International Customer Support Executive position is Bommanahalli, Bangalore.
What makes this International Customer Support Executive job a good opportunity?
Ans : This International Customer Support Executive job is a good opportunity as it offers a salary between ₹19,500-₹25,000 per month. This is a Full Time job and has 25 openings.
A Naukri Group company
लॉगिनहायर लोकल स्टाफ
19,500 - 25,000 /month
Bpo
Work from home
0 - 6 years Experience in Customer Support / TeleCaller
घर से काम
फुल टाइम
