Telecaller

Job Description for Telecaller in Education

The job description for a telecaller in the education sector typically includes the following responsibilities and requirements:

• Making outbound calls: Telecallers are responsible for reaching out to prospective students and parents to explain courses and programs, generating leads, and supporting admissions activities.

  1

• Handling inbound calls: They respond to inquiries, answer questions, solve issues, and guide callers through necessary steps, whether it's helping with an order or providing more information about a course.

  1

• Data collection and feedback: Telecallers gather important feedback from customers, which helps businesses improve their offerings and customer service.

  1

• Follow-ups and reminders: A significant part of their job is following up with customers who may have shown interest or completed an initial action, ensuring no opportunity is missed.

  1

  
  These responsibilities highlight the importance of communication, listening, and consistent follow-up in the role. Telecallers must be excellent at verbal communication and passionate about customer service to succeed in this role

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.