Telecaller

10,000 - 15,000 /month

Shanti Group Of Education Centre

Work from home

1 - 6 years Experience in Customer Support / TeleCaller

30 Openings

Work From Home

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

12th Pass and above

Females Only

5 days working | Rotational Shift

Job Description

We are looking for a Telecaller to join our team at Shanti Group Of Education Centre. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹10000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Telecaller job

What are the eligibility criteria for this Telecaller job?
Ans : Candidates should have a 12th Pass and above qualification with 1-6 years of experience for this Telecaller job offered by Shanti Group Of Education Centre in Aliganj, Lucknow.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹10,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Rotational shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Telecaller job?
Ans : There are 30 vacancies for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-6 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Telecaller position is Aliganj, Lucknow.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 30 openings.