Telecalling Executive

15,000 - 25,000 /month

Fingain Digi Solution Services Limited

Tedipulia, Lucknow

1 - 5 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: BPO

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Telecalling Executive to join our team at Fingain Digi Solution Services Limited. The role offers ₹ 15,000 - ₹ 25,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Telecalling Executive job

Who is eligible to apply for this Telecalling Executive job at Fingain Digi Solution Services Limited?
Ans : Candidates should have a Graduate and above qualification for this Telecalling Executive job offered by Fingain Digi Solution Services Limited.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Telecalling Executive position.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Tedipulia, Lucknow.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecalling Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Telecalling Executive job is located in Tedipulia, Lucknow.
Why should you apply for this Telecalling Executive job?
Ans : This Telecalling Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 5 openings available.