Assistant Telecalling Manager

25,000 - 35,000 /month

Leela Ghoda Group

Agresen Nagar, Lucknow

Freshers in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Health/ Term Insurance

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Medical Benefits

Job Description

We are looking for a Assistant Telecalling Manager to join our team at Leela Ghoda Group. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Health/ Term Insurance. The role offers ₹ 25,000 - ₹ 35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Assistant Telecalling Manager job

Can freshers or experienced candidates apply for this Assistant Telecalling Manager role?
Ans : Candidates who have a Graduate and above qualification can apply for this Assistant Telecalling Manager role.
What salary is offered for this Assistant Telecalling Manager job?
Ans : The salary for this Assistant Telecalling Manager job ranges between ₹25,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Assistant Telecalling Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Agresen Nagar, Lucknow.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Assistant Telecalling Manager job is open for both male and female candidates.
What does the role of Assistant Telecalling Manager involve?
Ans : As a Assistant Telecalling Manager, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Assistant Telecalling Manager job is located in Agresen Nagar, Lucknow.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along is ideal for this Assistant Telecalling Manager job.
Why should you apply for this Assistant Telecalling Manager job?
Ans : This Assistant Telecalling Manager job offers a salary between ₹25,000-₹35,000 per month. This is a Full Time opportunity and has 25 openings available.