Telecaller

Job Title: Telecaller – IT Sales/Support

Job Summary:

We are looking for a motivated and confident Telecaller to handle outbound and inbound calls for our IT products and services. The candidate will play a key role in generating leads, following up with clients, and supporting the sales or customer service process.

Key Responsibilities:

• Make outbound calls to potential clients to introduce and explain IT products/services.

• Handle inbound inquiries and convert them into business opportunities.

• Maintain a database of leads and follow up regularly.

• Schedule meetings or demos for the sales team.

• Provide basic information about services like software, apps, websites, etc.

• Resolve customer queries professionally and redirect technical questions to the appropriate teams.

• Maintain call logs, feedback, and status reports.

Required Skills:

• Excellent verbal communication and listening skills in Hindi and English.

• Basic understanding of IT services (web development, software, digital marketing, etc.).

• Ability to persuade and handle objections.

• Good interpersonal and organizational skills.

• Confidence and ability to work independently.

Qualifications:

• Minimum 12th pass or graduate.

• 0–2 years of experience in telecalling, preferably in IT, software, or services.

• Familiarity with CRM tools is a plus.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., PRATUSH WEB INFOTECH PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 8 Telecaller at PRATUSH WEB INFOTECH PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.