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Telecaller

salary 18,000 - 21,000 /month
company-logo
job companyOdex India Solutions Private Limited
job location Vikhroli (West), Mumbai
job experience0 - 6 months Experience in Customer Support / TeleCaller
3 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Software & IT Services
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
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PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: Executive – Support

Reporting to : Team Leader

Division/Department: Support

Location: Vikhroli, Mumbai

Experience: Fresher or min 6 months

Education: Graduate

Language: English

Job Responsibilities:-

1. Handles the customer requests and complaints.

2. Provide appropriate solutions and alternatives within the time limits.

3. Follow up to ensure resolution.

4. Follow communication procedures, guidelines and policies.

5. Provide resolution with the basic knowledge and skill.

Skills required :-

1. Strong verbal and written communication skills.

2. Proficiency in Microsoft Office applications (Excel, Word, Outlook, etc.).

3. Ability to work in a 365-day operational support environment, including weekends and holidays.

4. Willingness to work across different support processes (Email, Chat, Voice, and L1 Support) based on business requirements.

5. The work schedule includes 6 working days in the first week, followed by 5 working days per week, with 2 rotational week-offs (No fixed weekly off)

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller job

  1. What skills and experience do you need for this Telecaller job?
    Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller job ranges between ₹18,000-₹21,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Vikhroli (West), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 3 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What are the key responsibilities of this Telecaller job?
    Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Telecaller job is located in Vikhroli (West), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Telecaller job.
  10. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹18,000-₹21,000 per month. This is a Full Time opportunity and has 3 openings available.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 21000

English Proficiency

Yes

Contact Person

Onkar Mahadik
Posted 3 days ago
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