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Customer Support International BPO Executive

salary 22,000 - 40,000 /month
company-logo
job companySainox
job location Powai, Mumbai
job experience0 - 6+ years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 5 days working | Night Shift
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Job Benefits: Cab
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Job Description

We are looking for a International BPO Executive to join our team at Sainox. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 22,000 - ₹ 40,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support International BPO Executive job

  1. Can freshers or experienced candidates apply for this Customer Support International BPO Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Customer Support International BPO Executive role.
  2. What salary is offered for this Customer Support International BPO Executive job?
    Ans : The salary for this Customer Support International BPO Executive job ranges between ₹22,000-₹40,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International BPO Executive job follows a Night shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Powai, Mumbai.
  5. How many vacancies are there for this Customer Support International BPO Executive job?
    Ans : There are 10 vacancies for this Customer Support International BPO Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International BPO Executive job is open for both male and female candidates.
  7. What does the role of Customer Support International BPO Executive involve?
    Ans : As a Customer Support International BPO Executive, your work will involve skills like International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support International BPO Executive position is Powai, Mumbai.
  9. Who is the right fit for this Customer Support International BPO Executive job?
    Ans : A candidate having skills like International Calling, Query Resolution with 0-7 years of experience is the right fit for this Customer Support International BPO Executive job.
  10. What makes this Customer Support International BPO Executive job a good opportunity?
    Ans : This Customer Support International BPO Executive job is a good opportunity as it offers a salary between ₹22,000-₹40,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab

Skills Required

International Calling, Query Resolution

Shift

Night

Contract Job

No

Salary

₹ 22000 - ₹ 40000

Contact Person

Vikas Pandhare

Interview Address

Malad West, Malad (West), Mumbai
Posted 4 hours ago

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