Telecaller

20,000 - 25,000 /month

Isha Enterprizes

Work from home

0 - 6 months Experience in Customer Support / TeleCaller

15 Openings

Work From Home

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Healthcare

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at Isha Enterprizes. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹ 20,000 - ₹ 25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller job

What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Telecaller job?
Ans : There are 15 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Adarsh Nagar, Andheri-Dahisar Mumbai, Mumbai.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 15 openings.