Telecaller

10,000 - 29,000 /month*

International Holiday Club Private Limited

Jadavpur, Kolkata

₹12,000 incentives included

0 - 4 years Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi, Bengali

All Education levels

Females Only

6 days working | Day Shift

Aadhar Card, Bank Account, PAN Card

Job Description

We are looking for a Telecaller to join our team at null. The role offers ₹ 10,000 - ₹ 29,000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have All Education levels with 0-4 years of experience can apply for this Telecaller role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹29,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jadavpur, Kolkata.
How many vacancies are there for this Telecaller job?
Ans : There are 2 vacancies for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-4 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Domestic Calling.
What is the job location for this position?
Ans : The job location for this Telecaller position is Jadavpur, Kolkata.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Domestic Calling with 0-4 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹10,000-₹29,000 per month. This is a Full Time job and has 2 openings.