We are seeking International Voice Process Telecallers to join our team at Innovus Healthcare Solutions. This role involves handling international calls, delivering exceptional support to our insurance team, and addressing client queries and concerns related to the healthcare industry. The position offers a competitive in-hand salary, a dynamic work environment, and excellent opportunities for career growth.
Key Responsibilities include managing international calls professionally, resolving client issues with a problem-solving approach, maintaining accurate records of interactions, providing timely information, collaborating with internal teams to handle complex cases, and achieving performance targets such as call handling time, customer satisfaction, and issue resolution rates.
Job Requirements: Candidates must hold a minimum qualification of graduation with 0–2 years of experience. Applicants should be open to working night shifts and a 5-day workweek schedule.