Telecaller

Job Summary:

We are looking for enthusiastic Telecallers with good communication. As a Telecaller, you will be responsible for making outbound/inbound calls to customers, handling inquiries, and providing necessary information about our products/services. This role is ideal for freshers who have excellent communication skills and a positive attitude.

Key Responsibilities:

✔ Make Outbound Calls: Contact potential/existing customers to promote products/services.

✔ Handle Inbound Calls: Assist customers with inquiries, complaints, or support requests.

✔ Maintain Customer Records: Update customer details and interaction history in CRM software.

✔ Provide Product Information: Explain features and benefits clearly to customers.

✔ Follow Up: Call back potential customers and follow up on previous conversations.

✔ Handle Emails & Messages: Respond to customer queries via email, WhatsApp, and other communication channels.

✔ Team Collaboration: Coordinate with sales, marketing, and customer support teams.

Required Skills:

✅ Excellent Communication: Fluency in Hindi & English (both verbal and written).

✅ Basic Computer Knowledge: Familiarity with MS Office, email handling, and CRM tools (preferred).

✅ Confidence & Patience: Ability to handle different types of customers professionally.

✅ Time Management: Ability to work under pressure and meet call targets.

✅ Active Listening: Understanding customer needs and responding accordingly.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., INNOVATION LIVING INDIA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 1 Telecaller at INNOVATION LIVING INDIA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.