Telecaller

14,000 - 20,000 /month

India First Life Insurance Co Limited

Malad (West), Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: Life Insurance

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

Job Title: Telecaller – Collection Process (Insurance)

Company: IndiaFirst Life Insurance

Location: Malad Maharashtra

Joining Date: 5th May 2026

Job Overview

We are hiring Telecallers for the Collection (Due Reminder) process with IndiaFirst Life Insurance. The role involves contacting customers to remind them of premium dues, ensuring timely renewals, and assisting with the payment process.

Open Positions (Language Requirement)

Hindi/English – 5 positions

Telugu – 2 positions

Bengali – 1 position

Malayalam – 1 position

Assamese – 1 position

Kannada – 2 positions

Key Responsibilities

Call customers for premium due reminders

Educate customers on the importance of policy renewal

Explain policy benefits and consequences of delayed payments

Assist customers in completing payment processes

Maintain accurate call records in the system

Achieve daily call volume and collection targets

Eligibility Criteria

Minimum qualification: HSC (12th Pass) or above

Minimum 6 months experience in Telecalling / BPO / Call Center

Freshers with strong communication skills can apply

Good communication skills (as per language requirement)

Target-driven and comfortable working under pressure

Salary & Benefits

₹14,000 – ₹20,000 Net (based on experience)

Performance-driven role (target-based environment)

Shift Timings

09:00 AM – 06:00 PM

10:00 AM – 07:00 PM

Weekly Off

Rotational week off

Sunday is a working day

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Telecaller role.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹14,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many vacancies are there for this Telecaller job?
Ans : There are 10 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Telecaller position is Malad (West), Mumbai.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹14,000-₹20,000 per month. This is a Full Time job and has 10 openings.