International BPO Executive

25,000 - 37,000 /month*

Itm Recruitment Services

Malad (West), Mumbai

₹2,000 incentives included

0 - 5 years Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Day Shift

Job Benefits: Cab, Insurance, PF

Job Description

We are looking for a International BPO Executive to join our team at Itm Recruitment Services. The role offers ₹25000 - ₹37000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this International BPO Executive job

Can freshers or experienced candidates apply for this International BPO Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-5 years of experience can apply for this International BPO Executive role.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹37,000 per month in this International BPO Executive position.
What shift and timings does this job follow?
Ans : This International BPO Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many vacancies are there for this International BPO Executive job?
Ans : There are 50 vacancies for this International BPO Executive role.
Is this job open for all genders?
Ans : Yes, this International BPO Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a International BPO Executive, you will work on skills like International Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this International BPO Executive position is Malad (West), Mumbai.
Who is the right fit for this International BPO Executive job?
Ans : A candidate having skills like International Calling, Query Resolution with 0-5 years of experience is the right fit for this International BPO Executive job.
What makes this International BPO Executive job a good opportunity?
Ans : This International BPO Executive job is a good opportunity as it offers a salary between ₹25,000-₹37,000 per month. This is a Full Time job and has 50 openings.