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Telecaller

salary 10,000 - 21,000 /month*
company-logo
job companyIn Fresh It Solutions
job location Molarband Extension, Delhi
incentive₹3,000 incentives included
job experienceFreshers in Customer Support / TeleCaller
99 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: B2B Sales
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Telecaller to join our team at In Fresh It Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹10000 - ₹21000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

  1. What is the eligibility criteria to apply for this Telecaller job?
    Ans: The candidate should be 12th Pass and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹10000 - ₹21000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
  3. How many working days are there for this Telecaller job?
    Ans: This Telecaller job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecaller job?
    Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., In Fresh It Solutions.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecaller role?
    Ans: There is an immediate opening of 99 Telecaller at In Fresh It Solutions
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecaller job?
    Ans: This Telecaller job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Domestic Calling, Query Resolution, International Calling, Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 21000

English Proficiency

Yes

Contact Person

Akash

Interview Address

28A AT Gali No.3, Molarband Extn.
Posted 10+ days ago
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Job Hai > Jobs in Delhi > Customer Support / TeleCaller Jobs in Delhi > Telecaller