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Telecaller

salary 16,000 - 25,000 /month
company-logo
job companyHexaware Technologies
job location Thane (East), Thane
job experience0 - 1 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Non-voice/Chat Process
Query Resolution
Domestic Calling
International Calling

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF, Medical Benefits, Insurance, Meal, Cab

Job Description

🚨 PhonePe Customer Service Process 🚨

📞 Process: PhonePe Customer Service – Domestic Inbound Voice Process

📍 Location: MBP, Mahape, Ghansoli, Navi Mumbai

💼 Designation: Customer Service Executive

💼 Work Mode: Work From Office (WFO)

📅 Working Days: 6 Days Working | 1 Rotational Week Offs

Job Responsibilities:

✅ 100% Voice Process

✅ Handle inbound customer queries and concerns

✅ Provide accurate information and resolutions to customers

✅ Ensure excellent customer service and customer satisfaction

✅ Maintain process compliance and quality standards

🎓 Eligibility Criteria:

✔ HSC or Graduate Fresher

✔ Freshers and Experienced Candidates Can Apply

✔ Good Communication Skills Required

🎂 Age Limit: Up to 35 Years

🕒 Shift Details:

✔8 AM to 12 AM (Any 9-hour rotational week off)

✔ Rotational Shifts

✔ 6 Days Working with 1 Rotational Week Off

Interview Process:

1️⃣ HR Round

2️⃣ Operations Round

3️⃣ Versant Assessment (Score 5)

🚖 Additional Benefits:

✔ Pick & Drop Facility from Ghansoli Railway Station.

📢 Excellent opportunity for fresh graduates and experienced candidates to start or grow their career in the customer service domain.

. SBI – MUTUAL FUND (INBOUND CUSTOMER SERVICE)

🎓 Eligibility: Graduate

💼 Experience: Minimum 6 months BPO experience

✨ Freshers can also apply!

🗣️ Communication: Versant Level 4

🕘 Shift: 9:30 AM – 6:30 PM

📅 Weekly Off: Sunday

💰 Salary: ₹21,000 In-hand | ₹25,000 CTC
(Fresher and experienced candidates can both apply )
HR MADHU - 8655655216


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecaller job

  1. What skills and experience do you need for this Telecaller job?
    Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Non-voice/Chat Process, Query Resolution, Domestic Calling, International Calling along with 0-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller job ranges between ₹16,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thane (East), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What are the key responsibilities of this Telecaller job?
    Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Non-voice/Chat Process, Query Resolution, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Telecaller job is located in Thane (East), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Non-voice/Chat Process, Query Resolution, Domestic Calling, International Calling along with 0-1 years of experience is ideal for this Telecaller job.
  10. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹16,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 16000 - ₹ 25000

English Proficiency

Yes

Contact Person

Madhu Prasad
Posted 2 days ago
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