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Customer Care Executive

salary 22,000 - 66,000 /month*
company-logo
job companyVriddix
job location Mulund, Mumbai
incentive₹16,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
50 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF
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PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Executive to join our team at Vriddix. The role offers ₹22,000 - ₹66,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹22,000-₹66,000 per month in this Customer Care Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Mulund, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Executive, you will work on skills like Domestic Calling.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in Mulund, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling along with 0-1 years of experience is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹22,000-₹66,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance, PF

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 22000 - ₹ 66000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

HR Team

Interview Address

thane, Thane (East), Mumbai
Posted 5 hours ago
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