Global Refinement Solutions is seeking a confident and motivated Telecaller to handle outbound and inbound calls, generate leads, and provide information about company services. The candidate should have good communication skills and a positive attitude toward customer interaction.
Roles & Responsibilities:
Make outbound calls to potential client and follow up on inquiries
Receive inbound calls and provide accurate information about services
Explain company products/services clearly and professionally
Maintain daily call records and update customer details
Generate leads and schedule appointments for counselors/sales team
Handle client queries and resolve basic issues
Maintain proper call etiquette and professional behavior
Required Skills:
Good communication skills in Hindi and/or English
Basic computer knowledge
Convincing and customer-handling skills
Ability to work under targets
Positive attitude and teamwork skills
Educational Qualification:
Minimum 10th / 12th pass (Graduate preferred)
Experience:
Fresher or experienced candidates can apply
Gender:
Open to (Female)