Telecaller

A visa counselor manages the end-to-end visa application process by providing expert advice, assessing client eligibility for study, work, or tourist visas, and assisting with documentation. Key responsibilities include staying updated on immigration policies, reviewing applications for accuracy, and acting as a liaison between clients and consulates.

Abroad Gateway +2

Key Responsibilities and Duties:

• Consultation & Guidance: Providing expert advice on visa types, eligibility requirements, and application procedures for countries like the UK, Australia, Europe, and Canada.

• Documentation & Accuracy: Reviewing, preparing, and organizing client documents (e.g., financial statements, academic records) to ensure compliance with immigration laws.

• Application Submission: Filing visa applications and managing submission deadlines to ensure timely processing.

• Client Communication: Answering inquiries, providing case updates, and preparing clients for visa interviews.

• Compliance & Updates: Maintaining in-depth knowledge of current immigration rules to ensure all applications meet regulatory standards.

• Case Management: Managing multiple client files simultaneously, ensuring high accuracy and confidentiality.

  Expertia AI +6

Required Skills:

• Communication: Strong interpersonal and verbal/written skills to guide clients effectively.

• Attention to Detail: Meticulous checking of documents to avoid rejections.

• Organization: Ability to handle heavy documentation and meet strict deadlines.

• Customer Service: Proactively addressing client concerns and delivering a positive experience.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.