Customer Care Executive

23,000 - 28,000 /month

R&m Talent Nexus

Sector-55 Chandigarh, Chandigarh

0 - 6 years Experience in Customer Support / TeleCaller

70 Openings

Full Time

Skills Required

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, PF

Job Description

Job Title: Customer Support Executive
Location: Mohali

Who Can Apply:
Minimum 6 months experience in BPO (Voice/Chat/Email)
Graduate Freshers with strong communication skills can also apply

Role Overview:
This role is for individuals who can confidently handle customer conversations and turn every interaction into a positive experience. You’ll be responsible for managing queries across voice, chat, and email while maintaining high service standards in a fast-paced environment.

Key Responsibilities:

Handle customer interactions (Inbound/Outbound – Voice, Chat & Email)
Resolve queries, concerns, and complaints with clarity and efficiency
Maintain professionalism and a customer-first approach in every interaction
Follow defined processes, quality standards, and compliance guidelines
Meet performance metrics (quality, productivity, CSAT)
Accurately document customer interactions and resolutions

Eligibility:

Minimum 6 months BPO/Customer Support experience preferred
Strong English communication (spoken & written)
Basic computer skills & typing proficiency
Ability to work in a target-driven, fast-paced environment

Work Details:

Rotational Shifts (including Night Shifts)
Rotational Week Offs
Free Cab Facility Available

What You Get:

Provident Fund (PF)
Structured training & skill development
Clear growth path within BPO operations
Exposure to high-performance work culture

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like International Calling, Query Resolution, Non-voice/Chat Process along with 0-6 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹23,000-₹28,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-55 Chandigarh, Chandigarh.
How many openings are available for this position?
Ans : There are 70 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Sector-55 Chandigarh, Chandigarh.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling, Query Resolution, Non-voice/Chat Process along with 0-6 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹23,000-₹28,000 per month. This is a Full Time opportunity and has 70 openings available.