Telecaller

salary 15,000 - 20,000 /month
company-logo
job companyFreelancer Waala
job location Work from home
job experienceFreshers in Customer Support / TeleCaller
99 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Query Resolution

Job Highlights

sales
Industry Type: Banking
sales
Languages: Hindi
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹15000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

  1. What is the eligibility criteria to apply for this Telecaller job?
    Ans: The candidate should be 10th Pass and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Delhi.
  3. How many working days are there for this Telecaller job?
    Ans: This Telecaller job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecaller job?
    Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Freelancer Waala.
  5. Is it a work from home job?
    Ans: Yes, it’s a work from home job and can be done online.
  6. How many openings are there for this Telecaller role?
    Ans: There is an immediate opening of 99 Telecaller at Freelancer Waala
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecaller job?
    Ans: This Telecaller job has Day Shift.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

6

Skills Required

Query Resolution

Shift

Day

Salary

₹ 15000 - ₹ 20000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

HR Team

Interview Address

Adarsh Nagar,Delhi
Posted 3 days ago
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