📞 Telecaller :
We are looking for a persuasive and diligent Telecaller to join our debt recovery team. The ideal candidate will be responsible for contacting customers with overdue payments, negotiating repayment plans, and maintaining accurate records.
🔹 Key Responsibilities:
- Make outbound calls to customers with pending dues
- Explain payment obligations and recovery procedures clearly
- Negotiate and follow up on repayment plans
- Maintain detailed call logs and update recovery status
- Escalate unresolved cases to the recovery manager
🔹 Requirements:
- Strong communication and negotiation skills
- Ability to handle sensitive conversations professionally
- Basic computer and CRM knowledge
- Prior experience in collections or recovery is preferred