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Telecaller

salary 10,000 - 20,000 /month
company-logo
job companyCustomer Support Centre
job location Kurla (East), Mumbai
job experienceFreshers in Customer Support / TeleCaller
Replies in 24hrs
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card

Job Description

We are looking for a Telecaller to join our team at Customer Support Centre. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 10,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have All Education levels can apply for this Telecaller role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kurla (East), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels can apply for this Telecaller role. No prior experience is required.
  7. What are the key responsibilities of this Telecaller job?
    Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Telecaller job is located in Kurla (East), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling along is ideal for this Telecaller job.
  10. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹10,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 20000

Regional Languages

Hindi

Contact Person

Sachin

Interview Address

, Kurla (East), Mumbai
Posted 18 hours ago
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