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Telecaller

salary 15,000 - 18,000 /month
company-logo
job companyCogent E-services Limited
job location Juinagar West, Navi Mumbai
job experience0 - 6 months Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: BPO
sales
Languages: Telugu, Kannada
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Job Benefits: Insurance

Job Description

Handle inbound and/or outbound customer calls professionally.


Communicate with customers in Telugu and Kannada as per their requirement.


Understand customer queries, complaints, and requests.


Provide accurate information and suitable solutions.

Maintain a polite, professional, and positive attitude while speaking with customers.


Record customer interactions and update details in the CRM/system.


Escalate unresolved or complex issues to the appropriate department.


Follow company policies, processes, and quality standards.


Meet assigned daily/monthly targets, productivity, and customer satisfaction goals.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Telecaller role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller job ranges between ₹15,000-₹18,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Juinagar West, Mumbai.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 25 vacancies for this Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What are the key responsibilities of this Telecaller job?
    Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is Juinagar West, Mumbai.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Computer Knowledge with 0-1 years of experience is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 18000

Regional Languages

Telugu, Kannada

Contact Person

Sahil Argade

Interview Address

Juinagar West, Mumbai, Juinagar West, Mumbai
Posted a day ago
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