Position Overview
We are looking for a confident and proactive Telecaller to join our team. You'll be the first point of contact for potential clients, playing a vital role in guiding them through visa processes and booking consultations.
Responsibilities:
· Make outbound calls to potential clients from our verified lead list.
· Explain visa options such as Study Visa and Tourist Visa.
· Guide clients on document requirements and eligibility criteria.
· Schedule consultations with our immigration counselors.
· Maintain client records in the CRM and follow up regularly.
· Achieve daily and monthly targets for calls and conversions.
· Deliver top-notch customer service and represent our brand with professionalism.
Requirements
· Excellent communication skills in English, Hindi, and Punjabi.
· Fresher and Experience both can apply.
· Strong persuasion and client-handling ability with a sales-driven mindset.
· Deep understanding of immigration/visa processes.
· Self-motivated, disciplined, and target oriented.
· Computer proficient (MS Office, CRM systems, emails).